IBM Off Campus Drive for Freshers BE | BTech | Any Graduate

Company Name : IBM India

Educational Qualification : B.E / B.Tech / Any Graduate

Experience : Freshers

Location : Hyderabad / Bangalore

Job Role : Technical Support ( Inbound )

Job Description :

* B.E / B.Tech / Any Graduate are eligible to apply

* 2012 / 2011 / 2010 Passouts

* Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP

* Will require you to handle inbound calls / emails / chats regarding technical issues for end users

* Has technical experience and skills in the areas of problem determination, creativity and analysis

* Understanding of operating systems, Windows 2000 / NT / XP configuration options and troubleshooting Browser Support – Internet Explorer

* Proficient in network connectivity troubleshooting, TCP / IP, Dial-up, Token Ring, Ethernet, LAN / WAN

* Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts – including evening and night shifts

* Shifts will 24×7 in nature and can vary depending on geographies supported

* Fluency in Communications Skills (both spoken and written) / soft skills

Selection Procedure :

* Written Test

* Face to Face Interview

Last Date to Apply :  21st Jan 2013

How to Apply :

Click Here for More Details & to Apply

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