IBM Hiring Freshers as Technical Support Associate

IBM Hiring, IBM Recruitment, IBM Careers

Company Name: IBM

Educational Qualification: Any Graduate

Experience: 0 – 1 Year

Location: Bangalore

Job Role: Technical Support Associate


Job Description:

– You’ll learn directly from expert developers in the field; our team leads love to mentor

– You’ll have access to all the technical and management training courses you need to become the expert you want to be

– You have the opportunity to work in many different areas to figure out what really excites you


Desired Candidate Profile:

– Candidates should possess any degree from recognized university

– Knowledge in commercially standard software applications and major desktop operating systems

– 1+ Years relevant technical experience

– User level familiarity with at least one e-mail client – Outlook, Notes etc.

– Proven communication skills

– Ability to Identify Opportunity & Implement Process Improvements

– Awareness of basic networking concepts and technologies

– Ability to identify basic hardware parts and aware of basic hardware concepts

– Questioning skills /probing skills, as relevant to the issue and level of the caller

– Open to work in shifts

– Ability to meet a set of defined account agent productivity measurement

How to Apply:

Click Here to Apply


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