Company Name: MindTree Ltd.
Educational Qualification: BE / BTech
Experience: Freshers
Location: Bangalore
Job Role: Junior Engineer
Job Description:
- BE / BTech (CS, IT, IS, Electronics++)
- Candidates with 60% (10th, 12th and Degree) are eligible to apply
- Be responsible for queue monitoring and acknowledging tickets.
- Incident management and client handling skills
- Ability to take quick decisions, like when to escalate a ticket to next level
- Ability to work independently, be adaptable to change and varied working hours
- Ability to comprehend the issue and act with swiftness -/
- Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues and network issues
- Assigning tickets to next level of engineers as per the category of tickets
- Support on call, ready to work in any shift as per the project need from any Mindtree location
- Ready for 24/7 support, rotational shifts
- Basic application support knowledge
- Excellent written and oral communication
- Individual must be flexible to work for extended hours, if required
Technical Skills:
- Prior Experience in infrastructure monitoring will be an added advantage
- Should have understanding of basic IT related technical terms like memory, server, CPU, network, IP address etc.
Interview Process :
- Aptitude test
- Group Discussion
- Technical interview
- Candidate will be given a detailed offer letter (through mail)
- Post successful completion of training/assessment at Kalinga, Date of Confirmation and on-boarding into Mindtree
How to Apply:
 are eligible to apply, Mindtree Careers 2017.){kind=link}